The heater will not operate if the temperature in the room is too high. Oh and he threw some snow in the box just to be funny.lollll.jk. ann simmons 23:05 21 Nov 19 I made two calls to them. Just comment in the comment section, and you will definitely get the solution. One thing you can attempt to do is relocating the EdenPURE GEN4 A4428 heater to an interior wall within the room it is located. Discover more about the small businesses partnering with Amazon and Amazons commitment to empowering them. Thank you, Paul! Amazon.com: Edenpure Heater Gen 4 1-48 of 100 results for "edenpure heater gen 4" RESULTS Price and other details may vary based on product size and color. Just Brilliant!! Would highly recommend his services to anyone. To fix your Edenpure beeping issue, reset your heater. Christina Johnson 16:55 18 Dec 18 I ordered heating elements through Amazon, but sent from AirNmore. When does that EVER happen? He gave me tips to try before trying to sell me any parts. I picked Paul's contact details from internet. Paul is extremely knowledgeable, helpful and a pleasure to deal with. Thank you, Paul! Then plug the unit back & check whether it is working or not. He was right. In less than 10 minutes, Paul responds to aforementioned message and after ten minutes of messaging back and forth, he suggests a call to be more effective. On installing new bulbs my Eden Pure USA1000 was not blowing hot air. I had some trouble installing them just because I couldn't remember the wiring, the cards that you sent were very helpful, also the personal service that you provided on the phone was excellent and helped me find the true problem that I had. Ensure the thermostat clicks at your desirable temperature. I was going to order a replacement heating element but he told me it was probably the board.. Paul left me a voicemail and emailed me twice to make sure I received the tracking number and to let me know to contact him if I had any questions. Eden Pure could not help me. Replace the faulty high-limit switch or bulb with broken, cracked, or discolored ceramic ends and damaged quartz elements. Highly recommended. Paul was extremely helpful in guiding me through the repair of my Eden Pure Gen 3 heater. The GEN4 heater is equipped with a washable, lifetime filter which is easy to clean. EdenPURE GEN5 RPE1500 Model A5076. 800.707.8725 Fresh air in a fetid modern atmosphere of insults "made in china" and big manufacturers who clearly don't care about their customers except for their money. Are there places I can take it for repair.ThanksBob. I opted to buy a new unit. Mike Moren 20:05 17 Feb 19 I have 10-year old EdenPure Gen 3 for use in my small office, and this winter it wasn't putting out the heat that it had previously, so I mistakenly ordered, directly from EdenPure, a set of six new heating elements (mistakenly meaning I should have opened up the unit first and done some continuity testing & inspectionooops). After a our discussion, he suggestged the necessary part required to get the older model heater operatonal. Paul is an awesome guy and I wish there are many like him and the world certainly will be a better place to live. He always gets right back to you and is very knowledgeable. I replaced the circuit board last night (fairly easy), and the unit is again working fine (drawing a little under 1,500 watts at the max. These extensions can reduce the power that the heater unit receives. I desperately needed to fix my EdenPure Gen 4 heater. They got my heater back up and running with no problem Go see Paul he will help you out Steve Merriweather 19:36 22 Nov 19 Thank you very much Paul for all of your assistance. He always gets right back to you and is very knowledgeable. I did it and its been fine since ! He knows what he is doing. Clean filter, advised to replace heat sensor, due to fact it will come on & immediatley cut off. Model number: GEN 4 This includes Edenpure itself. Can you help me, or do I need to send it for repair ? Try changing the mode to High, if available, when you are operating the heater in a room warmer than 75 degrees Fahrenheit. Chad M 21:39 11 Jan 22 Paul has helped me out with 2 different heaters. Better Living with Air & More stands behind every product they sell. Is this enough? To fix the issue, contact the Edenpure customer support center. I replaced the circuit board last night (fairly easy), and the unit is again working fine (drawing a little under 1,500 watts at the max. Paul is an awesome guy and I wish there are many like him and the world certainly will be a better place to live. Great customer service and the YouTube video's are awesome..Could not ask for any more information on completing this repair work. Yes. Continue being a Good Samaritan!!! The causes of it are:if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'fireplacehubs_com-large-mobile-banner-1','ezslot_4',113,'0','0'])};__ez_fad_position('div-gpt-ad-fireplacehubs_com-large-mobile-banner-1-0'); After plugging your Edenpure heater at the electric outlet, if it fails to turn on, then check the power supply outlet and repair it if required. I picked Paul's contact details from internet. When your room has reached a desirable temperature, turn the thermostat knob to a lower heat as marked on its dial. heat setting). Stay at this 5-star luxury hotel in Strasbourg. Very knowledgeable and professional, and a pleasure to meet such a customer orientated businessman in these times. I understood the directions on the video. As resetting doesnt work, it is better to contact the owners customer support center to inspect your heater to fix the issue. I then tested all new and old heating elements for continuity, and they all had continuity. As the weather turns cold, many North American homeowners turn to their EdenPure heaters to warm their homes. EdenPURE Part - Power Cord Clip A search for AirNMore's website yielded their phone number and in short order I had the reason why the circuitboard power transformer went bad and what to do about it. We don't need no stinking snow. I received them that Friday afternoon . Paul is extremely knowledgeable, helpful and a pleasure to deal with. Thank you, Paul! Then, again plug the power cord into the wall outlet & try to operate your heater. I'm technically oriented and most manufacturers usually say "We don't sell any of your parts and don't have any technicians or tech literature to help you." It was Sunday afternoon and I called the 800 number thinking there would be no one to answer. We don't need no stinking snow. And what about the filters? COPYRIGHT 2023. You need to reset your heater manually by following the easy steps below: Yes, the Edenpure heaters have a fuse. Gino Troiani 23:56 20 Nov 19 Excellent how to videos, excellent customer service located my parts and got the help I needed in minutes. & Mrs. Joseph C Commero. We cannot accept returns on parts. The other solutions are: Loud fan or fan making noise while running is another issue that the users frequently face in using the Edenpure heater. Completely portable, these units employ advanced quartz infrared bulbs to safely produce heat. Just Brilliant!! Use a soft-bristled brush to clean the fans dirt or dust build-up. I get so stressed trying to fix something as it is a low skill on my totem pole. Awesome customer service, friendly, knowleageable and a great American! EdenPURE Trusted Comfort A5551, EdenPURE Replacement Part - Power Cord - YN004Compatible with Models: To fix your heaters three times beeping fact, you have to reset your heater. I'm technically oriented and most manufacturers usually say "We don't sell any of your parts and don't have any technicians or tech literature to help you." IMPORTANT SAVE THESE INSTRUCTIONS. To fix the issue, it would be worth contacting the owners customer support center. To solve the heaters auto shut-off and 3 times beeping problems, you need to reset your Edenpure heater. He explained why the machine did that and solved my problem at no change. You may encounter it for the following reasons: If you notice your Edenpure heaters fan is making noise, you should immediately do the following to fix it: Your Edenpure heater is blowing cold air because it is not functioning properly or operating correctly. AirNmore is customer service focused. She had very specific requirements from her last heater. Great customer service and the YouTube video's are awesome..Could not ask for any more information on completing this repair work. I then called AirNmore since the replacement circuit board on their website (also excellent) looked slightly different than mine. We returned it to Amazon stating damage and received a call directly from owner of the part company offering to send us a new one right away. Would recommend to anyone. I received the correct elements, but my heater was very old and required some different connectors. I understood the directions on the video. Thanks. The level switch may be tripped. To ensure you get the best. We have also been servicing EdenPURE heaters for over 10 years. He responded quickly to my emails and phone calls and helped me to successfully repair my heater. per night. dean kopp 23:21 05 Apr 18 Alaina Oleston 15:41 14 Jul 16 Better Living with Air & More stands behind every product they sell. If you have any questions, please call us at800-707-8725. After getting it back together it would run and stop after 6 minutes . Utmost professionalism and truly great customer service. The EdenPure GEN21 Infrared Heater and Cooler is the next generation of the EdenPURE Wall-Hugger with latest technology, safety and comfort features incorporated to provide you with greater comfort, more savings and years of reliability. AirNMore is a breath of fresh air. Would recommend to anyone. The Edenpure heater operates best below 75 degrees temperature. Reg. See All Reviews Write a review setTimeout(function() { var script = document.createElement('script'); script.async = true; script.src = '?cf_action=grp_auto_save&place_id=ChIJ5wc6sXBP3YkRpxq6NFfhF9E&min_filter=4&reviews_lang=&ver=' + new Date().getTime(); var firstScript = document.getElementsByTagName('script')[0]; firstScript.parentNode.insertBefore(script, firstScript);}, 2000); EdenPURE cites a several possible causes of a breakdown in the product's literature. From the electrical wall outlet, unplug the heaters power cord. Read full answer. it started and run perfict for one day. But after dialing the switch to the off position still, your Edenpure heater wont turn off and runs for hours, and then you should take this issue seriously. All the lights come on when we turned the switch on and then it beeps 3 times. Best service I've seen in years. (only control panel cover. This includes Edenpure itself. James Sherratt 13:45 29 Apr 18 It was a pleasure to find a company that is efficient , knowledgeable and willing to answer questions. Thanks. He helped troubleshoot my problem and then went out of his way to make sure I received the correct parts for my older mode heater.Its hard to find that kind of dedication to customer service these days. Great customer service. I desperately needed to fix my EdenPure Gen 4 heater. Very frustrating. Very frustrating. Fun Games Fun World 14:57 16 Feb 20 This site and Paul was a HUGH help to me, had to change the bulbs in my edenpure and had no idea how to, watched the video once, and completed the job easily, I could not of done it without that info.. Very satisfying experience: Paul was very helpful, honest and professional. Utmost professionalism and truly great customer service. Highly recommended. If your budget isnt that rich and you want to get yourself something in mid-budget, then getting an EdenPure wont be any loss for you. Not compatible with other Trusted Comfort Models. To reset the EdenPURE GEN4 heater, which will reset the internal electronics, you should unplug the power from the wall for at least 30 minutes. Eden Pure could not help me. I made two calls to them. Well I was certainly wrongI talked to the owner! Our bulb kit meets or exceeds OEM specifications. He suggested a clever, no-cost simple fix and it worked great! !Regina aka A Damsel in Distress. Thanks so very much! Compatible with Models:EdenPURE Signature Elite, EdenPURE Part - Humidifier Bottle and Cap - A5037/RPCompatible with Models:EdenPURE Signature Elite, EdenPURE Replacement Part - Remote Control - A4511Compatible with Models:GEN 4 Model 4428/RTL, EdenPURE Replacement Part - HEPA Filter - A5248Compatible with Models:EdenPURE GEN 2 It is recommended that the filter be cleaned regularly or as needed. EdenPure heaters are designed to operate at temperatures of less than 75 degrees F, so if your heater won't turn on, it may be because the room is too warm. I called because I thought I needed a replacement part. It will come on when we turned the switch on edenpure gen 4 thermostat then beeps! As marked on its dial Oleston 15:41 14 Jul 16 better Living with Air & stands. Units employ advanced quartz infrared bulbs to safely produce heat, these units employ advanced infrared. Behind every product they sell to do is relocating the Edenpure heaters warm... 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