x\Ys6~Wg\6LQxN%[qH.AA ^?Xn4}hC^{??%d4uHF Call 211 for information about office hours at a location near you. Our resources are here to support. In the TNHAF application portal, please click on Forgot Password. This will guide you through the process to reset your password. Stay up-to-date on MIFA news and events with our e-newsletter. An attorney will only reach out to your landlord after the program contacts you and verifies that you want to receive representation. These programs are designed to assist eligible households in meeting the rising cost of home energy. Gateway First Bank Content on this website is provided for informational and educational purposes only. and Complete Application to check the status of your application. },:$o6Wb_Yb/9dQhF)[ ru{uYv^3*xLR\i7 veLn)5eAt)@U:u4:ZRumK7 FR|_4KZ1RwwW5.W?JlZQG,h1lBJ^@j{w%{06[jjwRp` Specialized Loan Servicing The funds are provided directly to States, U.S. GDP Properties Arvest LoanCare, LLC (MALS) is the primary provider of civil legal representation to low income families in the western Tennessee counties of Shelby, Fayette, Tipton and Lauderdale. Applications are withdrawn due to failure to provide all required information/documentation. For assistance, you can reach the call center at 855-890-8073. The City/County will administer rent directly to landlords and utilities directly to MLGW. Grantees use the funds to provide . Copy and paste this code into your website. NOTE: YOU MUST HAVE YOUR LANDLORD'S NAME, PHONE NUMBER AND EMAIL TO APPLY; YOU MUST ALSO HAVE YOUR OWN EMAIL ADDRESS TO APPLY; A COPY OF YOUR MLGW BILL WITH A BREAKDOWN OF COSTS PER SERVICES IS ALSO REQUIRED FOR EACH MONTH THAT YOU OWE UTILITIES! Funding for the program expires December 31, 2021. The application should be completed in a timely manner. MHA does not send text messages promoting their Housing Choice Voucher programs or to request payment for vouchers. What happens if Im not selected? Farm Credit Mid America The Emergency Rental Assistance program makes available federal assistance for households that are unable to pay rent and utilities due to the COVID-19 pandemic. As a condition for receiving rental payments, landlords must agree in writing not to evict their tenant based upon the past due rentthat is being paid by the program. Address of your eviction filing: please list the address whereyour eviction case is filed, if it is not the same as your current residence. Yes. Memphis & Shelby County - COVID-19 Emergency Rent & Utility Assistance-No New Applications. Who are the current partners assisting the City and County with this program? Not everyone will receive future rent. The Special Courses and Special Programs of Study application deadline has been extended to February 24, 2023. Once you have accessed the necessary transcript, save to PDF. 3. Click here to see this service (BH-3800.7000) and related services within the Service Tree. Territories, local governments, and Indian tribes. Please review the eligibility guidelines for our programs and learn how to apply for assistance below. Si se desconectan los servicios, la solicitud debe devolverse a 1188 Minna Place. Midland Mortgage Financial assistance obtained through the TNHAF does not require repayment. Home Trust Bank The following documents will be required to complete the screening process: Please click here to complete a referral form, and a staff member will contact you. You may apply for assistance through the TNHAF by clicking the application button at the top of the page. ELIGIBILITY: Households must: (1) Be residents who rent property in Shelby County; (2) Earn less than 80% of the Area Median Income (see chart in eligibility field below) AND include one of the following: (A) Contain one or more persons who have either qualified for unemployment benefits OR experienced a reduction in household income, incurred significant costs, or experienced other financial hardship due to COVID-19 (Corona Virus); OR (B) Contain one or more persons who can demonstrate a risk of experiencing homelessness or housing instability, which may include a past due utility or rent notice or eviction notice, unsafe or unhealthy living conditions or other evidence. 1 $38,500 $3,170.83 4. If you have ALL of the above, you qualify for Regular Assistance. ePlan Home. NOTE: YOU WILL BE ASKED TO UPLOAD DOCUMENTS SHOWING PROOF OF NEED; DOCUMENTS REQUIRED VARY BY YOUR SPECIFIC NEED. If you're struggling to pay your utility bill, the Low-Income Home Energy Assistance Program (LIHEAP) may be able to help. Dont respond alone. Applicants that are not selected will be automatically included in the next round. option value="first-commerce">First Commerce Bank Please review the eligibility guidelines for our programs and learn how to apply for assistance below. Commercial Bank Whether youre a first-time home buyer or youre looking to Amerifirst Financial Corporation Box 3130 Residents facing eviction who are chosen for acceptance into the program will be prioritized for help and paired with free legal assistance; lawyers will try to settle back rent on behalf of eligible applicants. Choose request online for immediate access to your transcripts. A weighted equitable selection process will prioritize at-risk tenants and assure an equitable distribution of resources. There are many opportunities to learn from this program as we implement future forms of rental assistance. Covington, TN38019 Whether youre looking for emergency housing or youre 910 Vance Avenue If you do not respond to notices of scheduled appointments or, any notice is returned to MHA as undeliverable, your familys name will be removed from the waiting list. United Community Bank Orion Federal Credit Union Tax transcripts are available at www.irs.gov . This applies to tenants who are past due on rent, as well as those who have a defense they want to raise in court. Flagstar Bank James B Nutter & Company (Nutter Home Loans) 2021 Tax Form (beginning when portal opens) This closure will include the online application for emergency shelter. These numbers are based on the number of people living in your home (household size) w/ 60% of the State Median Income of the Federal Poverty Level Guidelines (Maximum Income Level). BMO Harris Bank Si tu idioma preferido es el espaol, accede a nuestra aplicacin aqu. Norcom Mortgage For those with hearing or speech disabilities, dial 7-1-1 for operator assistance. The online application is also available in Spanish. TO CHECK ON THE STATUS OF YOUR APPLICATION AS OF 9/2/21: Those who have fully submitted their application should be able to check the status at any time by logging into their account: https://portal.neighborlysoftware.com/ERAP-MEMPHISSHELBYCOUNTYTN/participant; OR (as of 9/10/21) you can simply go to the website, click "I'M A RENTER", scroll down, then click on Existing Application? Welcome Home Memphis shares housing resources Tenants facing an eviction or a utility cut off will receive first priority. Synovus Bank Appeals-If your application is denied and you appeal the decision you file will be moved to this stage if the appeal is approved to reopen the application for review. Towne Mortgage THDA will reach out to your servicer to discuss their participation in TNHAF. Memphis, TN 38126 For Mitchell, 43-year-old Dushaundra Lee Ward was not only his big sister but also the glue that held their family together. You must consent to mediation. First Community Bank Utilities Cut off notice if you have one An attorney will follow up with you to discuss a possible bulk settlement. 609-490-4550. Registered- This stage is where you set up your account and take the pre-eligibility questions. Tenants are welcome to apply for rent assistance and to request assistance from this legal support program as well.This form serves as a request for eviction assistance, provided through either legal representation or eviction counseling. "CLICK HERE" to print the application belowor mail to 1188 Minna Place, Memphis, TN 38104. You will be required to complete an Application, other required forms and submit documentation for all household members such as proof of birth, social security numbers, income, assets and expenses. If we are able to offer eviction counseling, you will be notified via email and a phone call. Dont respond alone. A TNHAF underwriter will review your information and determine eligibility according to TNHAF guidelines. When your name reaches the top of the waiting list, MHA will send written notification via the United States Postal Service to a physical mailing address to notify you to come in for screening and schedule an eligibility appointment. IF YOU ENTER AN EMAIL ADDRESS AND DO NOT HIT THE SUBMIT BUTTON AT THE END OF THE APPLICATION, YOU CAN LOG BACK IN WITH YOUR PASSWORD TO THE APPLICATION PORTAL AND EDIT OR COMPLETE THE APPLICATION. To provide feedback regarding this website, please contact admin@malsi.org. 200 Jefferson Avenue We all know accidents happen, but how we respond matters most. 5 $59,350 $4,887.50 Applications can be submitted mailed or drop box. % The U.S. Department of Treasury has granted a total of $28.2 million to the City of Memphis and Shelby County (including 19.6 million to the City and 8.6 to the County) to administer the Emergency Rental Assistance (ERA) program. Past Due Utility bill showing your name and utility account number (most recent) Visithome901.org/covid-resourcesand select Submit Landlord Information or textlandlord to 21000 to complete the form. Community Loan Servicing Special Courses and Programs of Study App. You will have access to a video course after you complete and submit your application. The areas with complete covereage are listed in black. To be screened for eligibility for Meals on Wheels, call the Aging Commission of the Mid-South at (901) 222-4111. MHA will never charge to get your name on a waiting list and there is no way paying a fee will increase chances of getting a voucher. How will the City/County learn from the impact of the program? Yes anyone with a smartphone and an internet connection can complete the application. NEED COPY OF YOUR LEASE OR RENTAL AGREEMENT, AMONG OTHER DOCUMENTS SHOWING NEED. Lawyers will attempt to settle rental arrearages on behalf of eligible applicants. MHA . Landlords must agree to accept certain conditions of the program in order for their tenants to receive a benefit. Shelby County Division of Community Services, City of Memphis Division of Housing and Community Development, Neighborhood Preservation, Inc., the University of Memphis Law School Legal Clinic, Memphis Area Legal Services, Metropolitan Interfaith Association (MIFA), United Housing, Inc., United Way of the Mid-South, Innovate Memphis, and United States Digital Response (USDR). American Neighborhood Mortgage Acceptance Company All required information and documentation must be submitted in order for the application to be deemed complete and submitted for review. During this stage you will receive notification of approval or denial. NOTE: IF YOU ENTER AN EMAIL ADDRESS AND HIT THE SAVE BUTTON ON EACH PAGE OF QUESTIONS, IF YOU DON'T COMPLETE THE APPLICATION IN ONE SITTING, YOU CAN GO BACK INTO THE APPLICATION AFTER CREATING AN ACCOUNT WITH A PASSWORD AND EDIT YOUR APPLICATION AND ADD OR DELETE DOCUMENTS UNTIL YOU CLICK SUBMIT; AFTER SUBMITTING AN APPLICATION, YOU WON'T BE ABLE TO CHANGE ANYTHING. BSI Financial You may be asked by your case worker to submit additional documentation to support your application. You will be asked to create an account with a password (12 character minimum, including one lower case letter, one upper case letter and one symbol and one number) and immediately after this you will be sent an email link to start your application. 4 0 obj The Low-Income Home Energy Assistance Program (LIHEAP) and Low-Income Household Water Assistance Program (LIHWAP) are administered by Shelby County Community Services Agency and is funded by Tennessee Housing Development Agency (THDA). The reason for this validation step is to prevent automated spam submissions. Staff will contact you if they need additional documentation to show proof of income and need; NOTE: IT'S BETTER TO SEND ANY TYPE OF DOCUMENTS SHOWING PROOF OF INCOME AND HARDSHIP THAT YOU CAN PROVIDE JUST IN CASE. Applicants will not be able to apply more than one time. Suite 1075 Fahe Program Overview. TrustMark Mortgage Services Monitoring- Files in this stage may be selected for a Quality Control review. shelby county community services agency cares act rent/mortgage program 1188 minna pl memphis, tn 38104 statement of support zero (0) income verification If you and your minor children are homeless and in need of shelter, please call (901) 529-4545. Welcome Home Memphis is a new program that shares housing resources and provide support to families throughout the city of Memphis. ONCE SUBMITTED, YOU WILL RECEIVE AN EMAIL WITH A LINK TO FINISH THE APPLICATION. He said what happened this weekend was unbearable for them all. (May email for questions about how to submit the application; email: ERAhelp@shelbycountytn.gov to check on the status of your application. COVID-19 Emergency Rental Assistance Program. Lakeview Loan Servicing MHA does not accept money to move anyone ahead of others on their Housing Choice Voucher waiting list. expand your family, our resources support from stages A to Z. Payments will be processed within14 business days of selection. You may receive a request for additional information via the email address provided at application. American Pacific Mortgage Sortis Financial, Inc. Select Portfolio Servicing, Inc. Cross Country Mortgage 200 Jefferson Avenue No payments will be made to individual applicants. The amount of funding a recipient received is based on individual need on a case-by-case basis. <> (901) 432-4663, Rural Service Office Applicants who are not selected in each round will be automatically considered for the next round. Homeowners insurance and flood insurance (only for non-escrowed mortgages or if there is no mortgage). Please call the TNHAF call center at 855-890-8073. This program is offered throughout the year or until all funds are exhausted. What if I need help completing my application? As we celebrate Womens History Month 2023, thisRead More about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team. Reinstatement plus payments- This option is for homeowners who are still experiencing a reduction of income and need assistance with monthly payments for a limited period of time after their mortgage is brought current. Once your application has been approved, the underwriter will determine the type of assistance that you qualify for. What if Im a landlord with multiple tenants who are in need of assistance? RoundPoint Mortgage Servicing Corporation M & T Bank To proceed, please enter the word DELETE in all caps below. You may apply once per program year. Approved applicants facing eviction will be prioritized for relief and paired with free legal assistance. Disbursement- Funding is disbursed during this stage and may take up to 2 weeks to reach your servicer. PNC Bank, National Association Your answers will help us understand who the program is serving and will not impact your ability to receive assistance. endobj Payments will be made directly to MLGW or to landlords. Team members will be available to walk you through the application or to provide assistance with completing the application, including scanning and uploading required documents. HOUSEHOLDS: Must: (1) Be residents of Shelby County who RENT; (2) Earn less than 80% of the Area Median Income AND include one of the following: (A) Contain one or more persons who have either qualified for unemployment benefits OR experienced a reduction in household income, incurred significant costs, or experienced other financial hardship due to COVID-19 (Corona Virus); OR (B) Contain one or more persons who can demonstrate a risk of experiencing homelessness or housing instability, which may include a past due utility or rent notice or eviction notice, unsafe or unhealthy living conditions or other evidence. Please be aware that average assistance is $350. Landlords must also agree to inspections of the unit covered by the program. The application portal is accessible via mobile phone or tablet, however navigation on a personal computer may be more user friendly. Individuals desiring legal advice should consult a licensed attorney. Yes. Tenants facing an eviction or a utility cut off will receive first priority. Apex Bank Click here to see if your mortgage lender is participating: Household Size Annual 80% AMI Monthly 80% AMI (approximate) The Credit Union for Robertson County Earn less than 80% of the Area Median Income AND one of the following: Contain one or more individuals who has either qualified for unemployment benefits OR experienced a reduction in household income, incurred significant costs, or experienced other financial hardship due, directly or indirectly, to the novel coronavirus disease (COVID19) outbreak (applicant must put this in writing) OR. Share this page on your favorite Social network, Legal/Internal Affairs & Protective Services, Section 8 Homeownership Assistance Program (SHAPE), Contact Housing Choice Voucher Program (HCVP). PERSONS WHO ARE NOT SELECTED FOR THE PROGRAM WILL AUTOMATICALLY BE RE-CONSIDERED WITH EACH NEW ROUND OF FUNDING. Other details and the form agreement is available at home901.org/covid-resources at the Landlord Information link. What is the process for applying as a landlord? Landlords must sign an agreement to participate in the program including to abide by the requirements of the program. The following are some of the main requirements. Yes anyone with a smartphone and an internet connection can complete the application. Caliber Home Loans A drop box is available at this location. Once you are on the IRS website, click on get your tax record. Terry Richman Can I complete and submit the application on my own? Is it possible to receive future rent through the program? Past due homeowner and condo association fees/dues. 2 0 obj Bell Bank You must currently own and occupy the property as your primary residence. If you continue, you will exit the NMA Portal. A weighted equitable selection process will prioritize at-risk tenants and assure an equitable distribution of resources. Community Bank of Mississippi Free support from an attorney or an eviction counselor. Email Assistance for Landlords Applying for the Program w/Multiple Tenants, To Check on Status of Current Application, Call LINC/211 - For Information about the Program OR to make an appointment. Triad Financial Services Memphis, TN 38103 If your household has no income, THERE IS A FORM ON THE APPLICATION PORTAL YOU MUST READ AND SIGN TO SHOW PROOF OF NO INCOME Please provide your landlord's contact information. 3 $49,500 $4,075.00 Eviction Notice or Court Date for Eviction if you have one Citizens Savings Bank and Trust A rolling, random selection process will promote equality and access to resources for as many people as possible. We cannot process an application without the required documents. Cenlar FSB 7 $68,150 $5,612.50 The applicant does not need to apply again. Guild Mortgage Company Wintrust Mortgage. The TNHAF call center can be reached at 855-890-8073. Tenants who do not receive assistance will be eligible for the next round of assistance without needing to reapply. Rocket Mortgage, LLC You will be asked during the application process which one you wish to apply for. Rushmore Loan Management We will verify that you have completed the education video and consultation call, update information from your servicer, if applicable. The program will provide Shelby County residents direct financial assistance in the form of emergency rent and utility relief. Yes. You will be required to complete an Application, other required forms and submit documentation for all household members such as proof of birth, social security numbers, income, assets and expenses. %PDF-1.7 If you and your minor children are homeless and need immediate shelter, call the 24-hour Homeless Hotline at (901) 529-4545. "She . to receive the latest news, about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team, Division of Housing & Community Development, current W9 and an up to date ledger showing amounts owed, ot to evict their tenant based upon the past due rent, Memphis and Shelby County Emergency Rent and Utility Assistance Program frequently asked questions, This includes Memphis, Arlington, Bartlett, Collierville, Germantown, Lakeland and Millington, TN. NewRez, LLC MHA also does not send out emails requesting payments. Email showing reduced job hours How will the City/County learn from the impact of the program? Feb. 22, 9 a.m. - 12 p.m. CT - 415 Harding Drive, Lebanon, TN 37087. Union Bank Feel free to contact Shelby County Community Services Agency office at (901) 222-4200 for additional information. Copies of most recent paystubs covering 30 days and/or other forms of current income such as SSI, retirement, etc. Shelby County families with minor children who are homelessmay be eligible for placement if shelter is available. Landlords or property managers should be prepared to provide acurrent W9 and an up to date ledger showing amounts owed. Bancorp South Monday - Friday 8:00am - 8:00pm, Saturday - Sunday 8:00am - 5:00pm. Landlords must sign an agreement to participate in the program including to abide by the requirements of the program. The call center hours are Monday through Friday 7am to 7pm CST. Payments will be processed within 14 business days of selection. If you wish to apply in person, you may request a referral to a HUD certified counselor in your area who will be able to assist with your application by calling the call center at 855-890-8073. Citizens One Home Loans Valon Mortgage If you are selected, you will first have to sign a letter of representation. Applicants should be prepared to upload the following information to the online application form. https://thda.org/help-for-renters-section-8/covidrentrelief. If any requested information is not received in a timely manner, your application may be withdrawn. (901) 523-8822 or Toll Free (866) 361-9001, Memphis Fair Housing Center You may also choose your wage and income transcripts from the same year if you do not have already have those. If you are seeking to apply for the THDA Rent Assistance Program, please apply at https://thda.org/help-for-renters-section-8/covidrentreliefhere. SWBC Approved applicants facing eviction will be prioritized for relief and paired with free legal assistance. Tenants will be notified within ___ days of their application whether they have been accepted for assistance. Memphis & Shelby County - COVID-19 Emergency Rent & Utility Assistance-No New Applications, 8/31/22;CJC Rent; CJC Utility;MSCERA;Home 901. Landlords applying on behalf of their tenants should go to the website and select "Application for Landlords" or TEXT "landlord" to 21000. Please note: MIFA will be closed Monday, January 16 in observance of MLK Day. The City of Memphis and Shelby County are conducting a careful evaluation of the program to follow the impact of providing rent and utility relief. Ruoff Mortgage Company If you are currently on the MHA waiting list, you must keep MHA informed if you have a change of address by submitting an Applicant Status Update form. Deadline Ext. There are many opportunities to learn from this program as we implement future forms of rental assistance. Once all required information and documents have been submitted, you may request to have the application reopened by calling the call center. Standard Mortgage Corporation The new application portal opening allows you to print off a hard copy of the application before you proceed. Once your application has been submitted, a MIFA representative will contact you as soon as possible. Among tenants who receive assistance, some may be selected to receive up to three months of future rental assistance. Community Bank Is it possible to receive future rent through the program? Statebridge Company, LLC THE PROGRAM IS ONLY OPEN TO RENTERS (NOT HOMEOWNERS) IN SHELBY COUNTY WHO CAN SHOW PROOF OF BEING FINANCIALLY IMPACTED BY COVID-19. Johnson County Bank The following lenders have opted NOT to participate in this program: Dovenmuehle Mortgage, Inc., Walker Farms HOA, and National Asset Mortgage, LLC. Please read the declaration below. Not everyone seeking emergency shelter placement will be referred to a shelter. The appeal request must include an explanation as to why the appeal is being submitted along with sufficient documentation to verify an appeal is substantiated. Memphis and Shelby County Emergency Rent and Utility Assistance Program March 1, 2021. Simmons Bank You will be notified via email and text to sign the representation agreement, and afterwards an attorney will contact you via the contact information you list below. Memphis and Shelby County Emergency Rent and Utility Assistance Program. What conditions are required of landlords who accept payments? The information you provide in your application and supporting documentation will help us determine your eligibility. Pentagon Federal Credit Union HOW TO APPLY: On opening date of the portal, go to website portal to apply (HOME901.org); FOR QUESTIONS may also TEXT "home901" to 21000; or for Spanish speaking persons, TEXT "casa901" to 21000 or email if you have problems with the application (ERAhelp@shelbycountytn.gov). MIFA Emergency Services provides utility, rent, and mortgage assistance for Shelby County households who have lost income or experienced a recent crisis. The following items will be needed for all borrowers on the mortgage and their spouses in order to submit the application for review: There may be additional required documents requested in order to establish eligibility. To apply for congregate meals,complete an application in person at the site nearest you. See the LANDLORD INFORMATION at the website for more details. You must be literally homeless, according to HUDs definition, which means you and your family are living in a place not meant for human habitation, like outdoors or in a car. P.O. Submit all applications through ePlan, and ensure that a LEA ePlan User Access form has been submitted prior . ), For utility assistance, your MLGW cutoff notice, For rent or mortgage assistance, your lease or mortgage statement indicating past due balance. *If your mortgage servicer is not listed, please go ahead and apply. 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Submit your application with free legal assistance additional information via the email address provided at application, 38104. Once submitted, you will be made to individual applicants yes anyone with a smartphone and internet. Screened for eligibility for Meals on Wheels, call the Aging Commission the... X\Ys6~Wg\6Lqxn % [ qH.AA ^? Xn4 } hC^ { the top of the application process one... `` click here '' to print the application before you proceed Loans drop... Not send out emails requesting payments to TNHAF guidelines application may be able to more... Application form SHOWING reduced job hours how will the City/County learn from the impact of the application Harris si. Community Loan Servicing Special Courses and Special programs of Study App [ qH.AA?... Minna Place process for applying as a landlord to your transcripts operator assistance for additional.. That a LEA ePlan user access form has been extended to February 24 2023... 2023, thisRead more about Womens History Month 2023, thisRead more about Womens History Month 2023: Memphis History. Who do not receive assistance will be asked by your case worker to submit additional documentation support! You proceed those with hearing or speech disabilities, dial 7-1-1 for operator assistance been,! Participation in TNHAF of Home energy assistance program or to request payment for vouchers future assistance! Will automatically be RE-CONSIDERED with EACH new round of assistance without needing reapply. Soon as possible Loans Valon Mortgage if you 're struggling to pay your utility bill, the Home! A utility cut off will receive first priority representative will contact you as as! On behalf of eligible applicants of most recent paystubs covering 30 days and/or forms... Current income such as SSI, retirement, etc their Housing Choice waiting. 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Consult a licensed attorney EACH new round of assistance without needing to.. ) and related Services within the service Tree preferido es el espaol accede... The pre-eligibility questions homeowners insurance and flood insurance ( only for non-escrowed mortgages or if there is Mortgage! Home901.Org/Covid-Resources at the top of the application who accept payments 200 Jefferson Avenue we know! To prevent automated spam submissions may take up to date ledger SHOWING amounts owed program expires December 31,.... Rental arrearages on behalf of eligible applicants provide feedback regarding this website please... March 1, 2021 one Home Loans Valon Mortgage if you have one an or... And utility relief selected for a Quality Control review LLC MHA also does not send text promoting... Eligible applicants - Sunday 8:00am - 5:00pm program will automatically be RE-CONSIDERED with EACH new round of?... Eplan user access form has been submitted, a MIFA representative will you.
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