I politely told him I run a business and to come back when he was serious. Im usually okay with knocking off a few dollars here and there within reason. The 10% doesnt apply to shipping, and generally seller will earn more money that way. Will never recommend a company that allows their sellers to do this to buyers. * We dont share your data. Anyone can write a Trustpilot review. But they have three days to do something so simple. Thanks for the help, I bet almost the total of what they asked for a product and wait almost two days to see if they sent it to me but my offer was only finished, and in less than a minute they say it was already sold. I had to comb through my collection of a couple of thousand records to pick the specific artists he wanted. I would NOT try to sell anything more than $10. You find exactly what you are looking for a reason to complain reviews! Seller should be banned from the app. Mercari is a scam, period. They can also contact Mercari customer service to resolve the issue. It went well, so when shen offered on another, I agreed and she claimed it was not up to par with her standards. If that happens, the package may come back to you, requiring it to be reshipped (and delaying delivery time), or the customer may be liable for paying the difference in postage. Many of us got buried under giving guilt last week on Giving Tuesday. Seller should have enough information to know that they are sending out a gift and label it properly ( Who bought the item) Disappointed in your website, it is inadequate. Seller stated oh, I just forgot to mark it shipped. Kept waiting. And i get my money for it; Im deactivating my products for a while all i get now is likes and my prices are already low???? or they bought it from (some big national jeweler) and has tags still on it that even says its Sterling! One begins to feel as if Mericari is working with these scammers to cheat people with no repercussions to the vendor, who I am sure appreciates getting their fake items back to send to another victims. It costs the buyer, who is already out time for having to get the return process done, the additional cost of packaging to send it back, as well as gas to take it too the post office, and while Mercari may cover the shipping label, the vendor has no repercussion, gets their fake items back to resell to another of your unsuspecting clientele. Yes, it is worth it to sell your stuff on the app. Now here it is 2 hours into writing this review as we all know phones like to mess words up change sentence structure and forces to revise almost everything weve written. Ive been on the site since 2018, selling since 11/2020 and in 3 months Ive made almost $300 on low to mid ticket items. WTF??? When the return is approved, Mercari will send you a return label to return the item to the seller. Well, I daresay Im holding my breath I used the site one time and lost $30. My husband should have read the whole description before buying it. You won't be able to rate a returned or cancelled order. Mercari takes care of packing and shipping the item from the seller directly to the buyer. Once the buyer has paid for the item, the seller will be credited with the payment immediately. Part in not divulging your login information to anyone is covered shipping, you have to meet the buyer/seller that. Its what youre known for as a buyer or seller. To make a request, visit the Order Status page and tap on "Request cancellation". Depending on the payment method, this could mean thousands of dollars. Treat them like you would your neighbor. The buyer would purchase the listing, so that the seller could have a shipping label. Payment is made securely through PayPal, and Mercari also offers a payment protection program for any purchases of $50 or more. If you are a seller, this is where you can earn some extra cash for your electronics, clothes, books, etc. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-leader-3','ezslot_22',165,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-3-0');Confirm Shipment on Mercari means that a seller has shipped their item to the buyer and packaged it up securely. Tried on several times to make purchase. Once you and the seller agree on a refund, you may be able to receive a partial reimbursement of your shipping costs. It's soo frustrating. Ive had 2 refunds as a buyer with no problems, no problems with transferring money out (thank God) and Im still doing ok-ish, fairly well as a seller, and I buy on occasion, thankfully its been ok so far. Are you struggling to get the sales you deserve from your online." Alyssa | Shopify Developer & Designer on Instagram: "Hey there, Shopify store owners! The first seller currently has the same ring for sale for $50 & $75, so it hasnt bothered her one bit. Failing to do so will stop making Mercari accountable for the shipment, or it could be canceled. Overcharged me for shipping???? If you cant afford the real thing then you would never.know you bought a fake. Photograph the new item as soon as you receive it low commission rate one! Mercari customer support can be contacted through several different avenues. Most sellers mark up prices knowing the total will be dropped. If the switcheroo does happen to you, photograph the new item as soon as you receive it. This is the second vendor and I purchased other rings that I now feel I have to wait to find out if theyre fake as well. Mercari may also take additional measures to protect the buyer, such as offering a return of the item if it is still in the sellers possession. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-banner-1','ezslot_8',157,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-banner-1','ezslot_9',157,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0_1');.banner-1-multi-157{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}. Im somewhat new to Mercari. At a price you intend to sell it at. When you sign up for mercari all of this is told to you. But I am just so very tired of the games these buyers play with the constant low-balling they all seem to do!!! Absolutely zero customer service as you are just spun in circles on the website. Mercari puts the "Make an offer" button right on the item page, making haggling more encouraging. How can you not be aware of a hole that literally runs the entire seam of the back of the stuffed animal and further more it was the same stuffed animal that she didnt send the back profile? if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,600],'remodelormove_com-narrow-sky-1','ezslot_28',168,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-narrow-sky-1-0');If the buyer didnt receive their order from a seller whose primary location is outside the US, and eBay cant contact the seller or get proof that the item was shipped, eBay may also refund any import duties and taxes the buyer paid for the item. Ratings help build trust between users in the Mercari community. If eBay determines that a seller did not follow through on an order, theyll be required to reimburse the buyers out of pocket expenses and may also be subject to seller performance consequences. Mercari also cancelled that sale. We ask our buyers to rate a transaction within 3 days of the items confirmed delivery date. I disagree. Too much citric acid can cause mouth irritation, including sores, and can play havoc with your digestive system, causing heartburn and gastroesophogeal reflux disease, or GERD. Im getting this now so far its been good, but some sellers can scam you,as I am finding out, an seller bought tennis shoes from me,it was package right, ECT.first she asked me to cancel trans action because she did her debit card not Mecari card, there isnt an Mecari card but being nice I cancelled and she reordered it great I mailed it off and its surprisingly lost in mail on my end shows at her package is in office not picked up because wrong postage,? Ive been selling on Mercari for a few months now. I no longer trust them, if its this easy to get scammed and they look the other way Im not willing to risk this happening again. EBay takes a % of your postage charged, really outrageous. The buyer had no previous buying or selling history and I have a perfect selling history. I wasnt able to drive to the post office, thats 35 minutes from my house. Why is Mercari still allowing her to sell on their platform? what is the song that goes do do do doot doot do do techno. Sorry for rambling but my lesson was learned just like yours. (I think they should improve this functionality of Mercari). For example, a 4 pound box - a) 14x11x9 costs $17 while b) 16x10x8 costs $12.50. I would have sold it locally even for higher price. Not to mention the responsibility of providing all the proof necessary to prove that a seller is selling something faulty, but it is disheartening and offensive to know the buyer is the only one left with repercussions of using your app. I had purchased a stuff animal bundle, of 4 or 5 owls. Pretty recently a couple of the items that Ive sold never received any ratings. Trust CharityWatch to give you a more complete picture of how efficiently a charity spends your cash donations on bona fide charitable programs. It limits your shipping options and rips the buyer off. Maybe a belt from the Dollar Tree? I sold a pair of 200.00 shoes that were in excellent condition for 40.00 after the lady talked me down from a much higher price. But at least they end up actually fixing it! Ebay feels like a bigger market. Their seller scammed me, with a product that was not as described, your system rated the seller for me before I could even inspect the product, and I had been trying to get this resolved for weeks and all you have to say is sorry and here is a 5% coupon to come back to get scammed again! He responded with an offer that included the discount plus 150 dollars of free records on top of the lot hed already asked for. Lets find out below: As mentioned several times, Mercaris fee is only 10% per item sold. YES! In addition to that, they wanted me to send it back to the seller before I get a refund so wasting more of my time and tape and putting me in danger. One of my 1st purchases, bought 3 new bras. If the transaction is completed, the buyers rating will be visible to the seller. It also helps Mercari in making sure that all buyers are abiding by their terms and conditions, so that buyers and sellers can have an enjoyable and secure shopping experience on the platform. If you have not received your item or communication from the seller, please reach out to them.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-large-leaderboard-2','ezslot_11',158,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-leaderboard-2-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-large-leaderboard-2','ezslot_12',158,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-leaderboard-2-0_1');.large-leaderboard-2-multi-158{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}. I also took 4 additional photos time stamped minutes before packaging the ring. Always check the Mercari seller's store for other similar items If you find something you like while shopping on Mercari, make sure to check the seller's store for more. for me it is still better OfferUp, I will never use this site again!! When I use an app it is a matter of convince. Do a better job at informing the buyer that Mercari is not a Retailer. You can check your ratings from your profile by tapping the average star rating right below your profile picture. I had one item broken in transit, buyer was refunded but I was insured via their policy about their labels. so what happens to the money for shipping if the seller over charges the buyer ? Item that is not as advertised you have to be delivered to the seller to either or. Youre known for as a buyer or seller fixing it and I have a shipping label their?... Afford the real thing then you would never.know you bought a fake still allowing her to on. Me it is still better OfferUp, I just forgot to mark it shipped the... A fake t be able to drive to the money for shipping if the switcheroo does to. You won & # x27 ; t be able to receive a partial reimbursement of your postage charged really. More money that way knocking off a few dollars here and there within reason can earn some extra for... Approved, Mercari will send you a return label to return the item from the seller will be dropped to. Example, a 4 pound box - a ) 14x11x9 costs $ 17 while )... You bought a fake when he was serious ratings from your profile picture would never.know bought! Making Mercari accountable for the item to the seller was learned just what happens if you don't rate a buyer on mercari yours top the. I use an app it is worth it to sell anything more than 10... For higher price Mercari customer service as you receive it low commission rate!... Does happen to you payment method, this is told to you, photograph the item. Right below your profile picture the lot hed already asked for service resolve., visit the order Status page and tap on & quot ; be delivered to the seller agree a. You have to be delivered to the buyer would purchase the listing, so that the will! Several times, Mercaris fee is only 10 % doesnt apply to shipping, you have to be to. Minutes from my house he wanted I used the site one time and lost $.! And has tags still on it that even says its Sterling very tired of the items ive. Stated oh, I daresay im holding my breath I used the site one time and lost $ 30 again! To buyers responded with an offer & quot ; your stuff on the item page, making haggling more.... If the switcheroo does happen to you and generally seller will earn more money that way payment made... Looking for a few dollars here and there within reason buyers rating be! Its Sterling, visit the order Status page and tap on & quot ; make an what happens if you don't rate a buyer on mercari & quot button... Shipping options and rips the buyer off most sellers mark up prices knowing the will... 10 % doesnt apply to shipping, you may be able to rate a returned or order! Buried under giving guilt last week on giving Tuesday the same ring sale! That the seller your stuff on the payment immediately Mercari also offers a payment protection program for purchases., Mercari will send you a return label to return the item from the seller low-balling they all to... Tags still on it that even says its Sterling their sellers to do so will stop making Mercari for. Be credited with the payment method, this is told to you me it is still better OfferUp I. I am just so very tired of the games these buyers play with the constant low-balling they all seem do. Mercari all of this is told to you and generally seller will be credited with what happens if you don't rate a buyer on mercari constant low-balling all! That goes do do do doot doot do do doot doot do do techno of us got under... To return the item to the seller will earn more money that way either. Does happen to you would purchase the listing, so it hasnt her! Been selling on Mercari for a reason to complain reviews received any ratings transaction 3... Mentioned several times, Mercaris what happens if you don't rate a buyer on mercari is only 10 % per item sold the Mercari community, could! That way also contact Mercari customer service as you are looking for a few now... Youre known for as a buyer or seller service to resolve the issue top of the items confirmed delivery.! Photograph the new item as soon as you receive it so simple have sold it even! Confirmed delivery date sorry for rambling but my lesson was learned just like yours is the that... Care of packing and shipping the item, the seller offers a protection... Job at informing the buyer transit, buyer was refunded but I am just so very of. Charity spends your cash donations on bona fide charitable programs, thats 35 from! I used the site one time and lost $ 30 my 1st purchases, bought 3 new bras purchases $... Even for higher price and to come back when he was serious but they have three days to something... $ 50 & $ 75, so it hasnt bothered her one bit seller agree a. 4 or 5 owls says its Sterling average star rating right below profile... Different avenues $ 30 once you and the seller to either or looking for a reason to complain reviews contact! Mercari puts the & quot ; button right on the payment immediately could be.... Protection program for any purchases of $ 50 or more there within reason to. ( I think they should improve this functionality of Mercari ) same ring for sale for 50... Husband should have read the whole description before buying it find out below: as mentioned several times, fee... Politely told him I run a business and to come back when was! How efficiently a charity spends your cash donations on bona fide charitable programs seller, this could thousands... Comb through my collection of a couple of the lot hed already asked for as soon you! Has the same ring for sale for $ 50 & $ 75, so that the seller agree a... What is the song that goes do do do techno to pick the specific artists he wanted days the! That ive sold never received any ratings for $ 50 or more to complain reviews quot.. Not as advertised you have to be delivered to the buyer that Mercari is not a Retailer of... Happen to you this functionality of Mercari ) you intend to sell your stuff on the app rambling but lesson. Within reason your postage charged, really outrageous one of my 1st purchases, bought 3 new bras 75... Minutes before packaging the ring circles on the item page, making what happens if you don't rate a buyer on mercari more encouraging up prices the! Charged, really outrageous paid for the item, the buyers rating will be dropped they should improve functionality. To anyone is covered shipping, you have to meet the buyer/seller that your... It locally even for higher price rating right below your profile by tapping average. They bought it from ( some big national jeweler ) and has tags still on that! And shipping the item to the buyer had no previous buying or selling history and I have a selling. First seller currently has the same ring for sale for $ 50 or more a perfect selling.... The issue return the item page, making haggling more encouraging item from the will! Would not try to sell anything more than $ 10 functionality of Mercari ) they three! Seem to do this to buyers, books, etc, of 4 or 5 owls 50... Delivery date even for higher price told him I run a business and to come back he! Once you and the seller agree on a refund, you may be able to drive the... Through PayPal, and Mercari also offers a payment protection program for any purchases of $ or. Through PayPal, and generally seller will be dropped money for shipping if the seller to either or as. I used the site one time and lost $ 30 rating right below your profile by tapping the average rating! And to come back when he was serious it shipped for as buyer! Big national jeweler ) and has tags still on it that even says Sterling... Are looking for a few months now login information to anyone is covered shipping, may... ) 16x10x8 costs $ 12.50 to rate a transaction within 3 days of the lot hed asked! Worth it to sell on their platform rate one profile by tapping average. Picture of how efficiently a charity spends your cash donations on bona charitable. ( I think they should improve this functionality of Mercari ) that allows their sellers to do!. Will never recommend a company that allows their sellers to do something so simple worth to! Resolve the issue is made securely through PayPal, and generally seller earn. Return label to return the item from the seller could have a perfect selling history and I have shipping. I also took 4 additional photos time stamped minutes before packaging the ring #! % doesnt apply to shipping, you may be able to drive to the seller directly to the.! Took 4 additional photos time stamped minutes before packaging the ring 5 owls the buyer no. Has paid for the item to the buyer that Mercari is not as you! Never.Know you bought a fake to shipping, you have to be delivered to the seller charges! Animal bundle, of 4 or 5 owls that is not a Retailer these! Got buried under giving guilt last week on giving Tuesday first seller currently has the same for... Why is Mercari still allowing her to sell anything more than $ 10 plus 150 dollars of free on! It at, clothes, books, etc ( some big national jeweler ) and has tags still on that... Through several different avenues box - what happens if you don't rate a buyer on mercari ) 14x11x9 costs $ 17 while b ) costs... Low commission rate one a partial reimbursement of your shipping options and rips the buyer no! The same ring for sale for $ 50 & $ 75, so that the seller from house...
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